Training of Telecommunicators by an Experienced Telecommunicator
Welcome! Pro Telecomm, Inc. helps create or enhance training programs for companies interested in the training of telecommunicators (dispatchers) of police, fire, medical dispatch or security agencies.
No longer can agencies train professional telecommunicators "on the job" or with a " watch how we do it" approach. You must have structured and relevant training that prepares your telecommunicators for the demands of the job. The primary objective to the training of a telecommunicator is to produce competent, self-sufficient, professional employees that have the confidence and knowledge to handle the variety of calls they will receive.
Browse our website for training examples of what Pro Telecomm can do for your department - and most importantly for your telecommunicators.
"JoAnne provided great information & was very knowledgeable, knows her job well."
"Very energetic and kind. Makes you remember why you became a dispatcher."
"She is a very knowledgeable dispatcher. She knows her job well and had very creative ideas to display to the class."