Consulting

The public and your users have high expectations of their 9-1-1 Communication Centers. While these expectations may come from television shows, the media, or community standards, they may not be factoring in budgetary restraints or industry standards. JoAnne Hollmann can help define proper levels of response and services offered to improve operational methods and meet your hiring and training objectives safely and effectively.

If your department needs assistance with upgrading or enhancing your operating procedures, your hiring and training process or your policies and procedures, Pro Telecomm can help you. With JoAnne Hollmann’s years of working experience and knowledge of the profession she can offer help with evaluating, offering suggestions, and providing methods that have worked for other agencies. There is no need to “reinvent the wheel”. You may just need some direction or ideas to adapt to your working environment.